Terms and Conditions

Effective Date: 1 June 2026

1. Introduction

These Terms and Conditions govern the use of The TeenAider website and services.

By accessing this website or purchasing any service, programme, workshop, mentoring package, or online course, you agree to be bound by these Terms and Conditions.

2. Services

The TeenAider provides coaching, mentoring, educational support, wellbeing programmes, workshops, online courses, and resources for parents, children, teenagers, and students.

All services are subject to availability and may be amended or withdrawn at our discretion.

3. Bookings and Payments

Payment must be made in full before the commencement of services unless otherwise agreed.

Prices are displayed in Euro (€) and may be amended without notice.

4. Cancellations and Rescheduling

Clients should provide at least 24 hours' notice if they need to reschedule an appointment.

Missed appointments or cancellations made with insufficient notice may not be eligible for a refund.

The TeenAider reserves the right to reschedule appointments due to unforeseen circumstances.

5. Refunds

Refunds are considered on a case-by-case basis.

Once coaching sessions have taken place or digital course content has been accessed, refunds may not be available except where required by law.

6. Intellectual Property

All content on this website, including text, graphics, worksheets, resources, videos, downloads, and course materials, remains the property of The TeenAider unless otherwise stated.

Materials may not be copied, reproduced, distributed, or sold without written permission.

7. Website Use

Users agree not to:

  • Use the website for unlawful purposes
  • Interfere with website security
  • Upload harmful or malicious content
  • Attempt unauthorised access to website systems

8. Limitation of Liability

The TeenAider shall not be liable for any indirect, incidental, or consequential loss arising from the use of the website or services.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

9. Changes to Services

We reserve the right to modify or discontinue any service, programme, or feature without prior notice.

10. Governing Law

These Terms and Conditions are governed by the laws of Ireland.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Irish courts.

11. Contact

The TeenAider

Email: [email protected]

Phone: 089 494 4372

Website: www.theteenaider.ie